Meet the Team

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Primary Care Practitioners

Karen Bentley and Samantha Harvey

Karen and Sammi are our Primary Care Practitioners, as well as nurse appointments they can also see patients about things that would normally be dealt with by a doctor, such as minor illnesses.

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Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

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Healthcare Assistants

Our Healthcare Assistants play a vital role in supporting the practice doctors and nurses.  They carry out tasks such as patient health checks, annual reviews for long term conditions, vaccinations, the provision of lifestyle and stop smoking advise, blood pressure checks and dressings.

The Practice Business Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Business Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

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Administration

The Practice Administrators play a key role in overseeing the the day to day operational management of the practice. They manage the recall process for the management of annual reviews for long terms conditions and are a key contact point for all members of the practice team.

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Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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Secretaries

Our Practice Secretaries provide secretarial support to the practice and process and manage all referral requests made for patients by the doctors.

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Community Nurses

There is an excellent team of community nursing staff comprising of a Community Nurses and Community Nursing Assistants.

They provide nursing services for our housebound patients including;

• Wound dressing and management
• Acute/chronic illness management
• Continence care/assessment
• Palliative care for patients with cancer
• Catheter management problems.

Referrals to the district nurses can be made by the patients Doctor, Social Services and Hospitals when they are discharging the patient home.

Patients who are confined to their homes and need nursing assistance may arrange with the doctor for a community nurse to call. She will be able to help to assess your needs and give advice, information and support. Practical nursing care may include injections, dressings and help for patients with incontinence. If you need to contact the District nurses please telephone there are office on the above number.

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Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.