Long Term Conditions (LTC) include:
Chronic Obstructive Pulmonary Disease (COPD)
Cardiovascular disease (hypertension, heart disease and stroke)
Following Covid-19, the Practice has changed ways of working and how we review patients with long term conditions such as diabetes, cardiovascular disease or asthma.
From April 2022 onwards we are aiming to review patients around 12 months following their last review. There will be a transition phase as we work towards this. For example, if your last review was in April, you will receive an invite from the Practice to attend for a Long Term Condition review in that month. Usually this will mean a face to face appointment with a Healthcare Assistant for bloods, BP and other physical checks (foot checks, Pulse etc), followed by a telephone call from a member of our Nursing team to complete a review of your conditions.
We are going to use more digital/online ways to help with this. You may be sent an SMS message asking you to complete an online questionnaire to help us collect important information. This information helps the nurses know if you are having any particular problems ahead of any review appointment you may be asked to attend.
You may also receive an SMS message containing a link to book both the face to face and telephone appointment online so that you can select the most convenient appointment times to suit you.
Following receipt of your questionnaire and/or appointment(s), we will then review your medication. If at any time your repeat prescription has reached its review date, please request your medication in the normal way; we will review your medication remotely and only contact you if there are any queries. If you order online, please use the “custom note” box if you are having any issues with ordering.
This should streamline our Long Term Condition review process and by doing it in your month of birth we are hoping it makes it easier for you to remember when your review will be due. We hope that patients will find this more convenient.