Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
Our Nurse Practioner works alongside the doctors during most surgeries. She see's patients by appointment and is experienced in a wide range of health topics. She can deal with cervical smears, ear syringing, childhood immunisations, holiday vaccinations, ECGs, lung function tests. They will also help patients with blood pressure, lifestyle advice including stopping smoking, weight loss, HRT & menopause advice, contraception, health checks, asthma and diabetes.
NHS Health Checks
If you are aged between 40-74, we offer a comprehensive health check. During the check our Health Care Assistant with discuss your general health, medications you are taking and signpost you to other support or health services you may benefit from.
Over 75's Health Checks
Our practice is proud to offer a Health Assessment to all patients over the age of 75. We recommend this assessment to help provide a comprehensive picture of your health, to help prevent future problems and enjoy better health for longer.
We offer advice on all types of contraception and also fit caps and coils. Urgent appointments are always available for emergency contraception. The “morning after” pill can be taken up to 72 hours after unprotected intercourse. It is most effective if taken within the first 24 hours however. Some pharmacists can now provide this over the counter.
Our policy is to offer routine cervical smears according to National Screening Protocols. Patients will receive an invitation from the Health authority to book an appointment with the practice nurse when a smear is due. All smear results are sent by the screening service to the patient. Leaflets about this test are available at the surgery.
Our health visitors offer routine developmental checks and on Tuesday afternoons hold a well-baby clinic for advice and baby weighing. They also run a post natal group for new mums and babies and are happy to offer advice about infant feeding and general child health matters.
We also have a local childrens centre which provides support and services to families with young children.
Our midwife runs an antenatal clinic on Wednesday mornings and is happy to discuss all aspects of antenatal care including classes, scans, hospital tours, choices in labour, postnatal care and feeding. If you are pregnant you will need to see the midwife who will arrange referral to your choice of hospital. The midwife can be contacted via the surgery reception or via the QE2 hospital switchboard on 01707 328111.
Blood samples, as requested by the doctor can be taken by our visiting phlebotomist who runs a clinic by appointment Monday - Friday mornings. Urine and other samples should be handed in to the receptionists before 10:30 am. Please make sure that every specimen is clearly labelled with your name, date and date of birth, and where necessary a sample request form (provided by the surgery), and ensurethat the container is tightly closed. Most results are available within 2 to 4 working days. Some tests such as X-rays can take a little longer.
The practice nurses run the travel advice and vaccination service. Please enquire in good time, preferably 6 - 8 weeks before travel abroad to ensure you can receive up to date advice and full protection. A foreign travel form needs to be completed for each person travelling at least 1 week prior to the appointment with the practice nurse. More information is available on the above tab.
Other Visiting Professionals
There are a wide range of services available at the surgery from visiting specialists including, Diabetes specialist, Hearing Advisory Service and counselling. If you feel you need any of these services please enquire at reception. You will normally need to be seen by one of the doctors to arrange referral to any of these services.
Other support and help
If you need help and don’t know where to turn, if you have a question or problem, you can contact HertsHelp..
Carers in Hertfordshire
We give support and information to unpaid family and friends who look after someone.
We provide the space for you to discuss practical and emotional concerns around caring and opportunities to share experiences with others.
We can provide the information you need to make choices about your life and caring role and the opportunity to have your voice heard by the people who plan services that affect your life.
We offer a range of free workshops and training related to caring, but also courses and learning events to help with your life outside caring through our Carers and Learning project. We can also help you access funded breaks
Herts Mind Network
Herts Mind Network (HMD) runs a Carers' Support Group offering time out from the caring role, opportunities to share experiences, share information, learn new skills and meet other carers. This can reduce feelings of pressure and isolation.
Our two nurses work alongside the doctors during most surgeries. They see patients by appointment and are experienced in a wide range of health topics. They can deal with cervical smears, ear syringing, childhood immunisations, holiday injections, ECGs, lung function tests. They will also help patients with blood pressure, lifestyle advice including stopping smoking, weight loss, HRT & menopause advice, contraception, health checks, asthma and diabetes.
Our health visitors offer routine developmental checks and on Tuesday mornings hold a well-baby clinic for advice, baby weighing and immunisations. They also run a post natal group for new mums and babies on Wednesday. They are happy to offer advice about infant feeding and general child health matters.
Our midwife runs an antenatal clinic on Wednesday afternoons and is happy to discuss all aspects of antenatal care including classes, scans, hospital tours, choices in labour, postnatal care and feeding. If you are pregnant you will need the midwife who will arrange referral to your choice of hospital. The midwife can be contacted via the surgery reception or via the QE2 hospital switchboard on 01707 328111.
Blood samples, requested by the practice, can be taken by our visiting phlebotomist who runs a clinic by appointment Monday - Friday mornings. Urine and other samples should be handed in to the receptionists before 10:30 am. Please make sure that every specimen is clearly labelled with your name, date and date of birth and that the container is tightly closed. Most results are available within 2 to 4 working days. Some tests such as X-rays can take a little longer.
There are a wide range of services available at the surgery from visiting specialists including, counselling. If you feel you need any of these services please enquire at reception. You will normally need to be seen by one of the doctors to arrange referral to any of these services.
If you require any vaccinations relating to foreign travel you need to complete the attached Travel Questionnaire prior to attending an appointment with the practice nurse.
There is further information about countries and vaccinations required on the links below
It is important to make arrangements as early as possible - at least 6 weeks before you travel to allow the vaccines to work. Travel vaccines have to be ordered as they are not a stock vaccine.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Polite notice: the practice will only process travel vaccination forms if 4 weeks notice is given. If you plan to depart in less than 4 weeks, please refer to a private vaccination clinic or a pharmacy offering travel healthcare services
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
Some services provided or requests received are not covered under our contract with the NHS and therefore are private work and attract charges.
Examples include the following:
As this work is private work, patients seeking the completion of medical examinations or medical forms, should ensure that that they check that the practice can fulfil the request and ensure significant notice is given for completion.
Sporting events - important note, Medical Indemnity companies will not provide insurance cover for GPs to sign forms or give assurances of fitness for events that lie outside of their area of expertise. Increasingly there are examples in medical literature of doctors declaring someone’s fitness for an event only to be challenged later to prove their competency to make this decision and being found lacking. Specialist sporting events are challenging and physically demanding and a GP is not in a position to make an adequate and sufficiently detailed assessment of someone’s fitness to take part in them. We are therefore unable to complete such requests deferring these decisions to specialist sports physicians who have both the expertise and the equipment to test an individual to make an assessment of this fitness.
The fees charged for the completion of private work are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
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